I noticed that the SDK install created a number of directories, installed some services and the SDK showed up under Apps in the control panel.Ĭ:\Program Files (x86)\MSI\One Dragon CenterĬ:\Program Files (x86)\MSI\MSI NB Foundation ServiceĬ:\ProgramData\MSI\One Dragon Center\NoteBook\Live Update Then, after a reboot, I installed the SDK (without installing DC). I used the utility from this thread to uninstall the Dragon Center and SDK After some experimentation, I noticed something interesting. I have tried many things to get this to work correctly, but none have worked. Every time I start the Dragon Center, it forces me to install the SDK. I am having trouble with the Dragon Center. Possibly lack of permissions? Also, interesting thing I noticed was that my keyboard continued to be turned red instead of using the onboard RGB control through the Function key, even after DC got uninstalled.I recently purchased an Alpha 15 A3DD-004. Access is denied.Ĭlick Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation. When I tried updating Mystic Light and it began to install Windows gave me an error saying: "C:\Program Files (x86)\MSI\One Dragon Center\Mystic Light\MSIO64.sysĪn error occurred while trying to replace the existing file:ĭeleteFile failed: code 5. There were three files before I reinstalled: Dragon Center, MSI SDK, and OneDC SDK (uninstalled all these in Apps & Features)- After reinstallation there are two: Dragon Center and MSI SDK.
When DC tells me to wait for the SDK, my mouse disconnects and reconnects again, maybe indicating an incompatibility there. My peripherals are a Cooler Master Masterkeys Pro L (nice naming there) and a Razer Basilisk Ultimate with dock. I really do hope that MSI allows their users at some point to set RGB without their, well, it basically is bloatware.
After a reinstallation the problem still has not been fixed, and with that I lost my RGB in my computer and my fan curve, which was fine because I could set the fan curve in the BIOS. It also crashed if I clicked on DC too early when it's still opening up from boot and I was able to see "Waiting for SDK Initialization." I made a support ticket on it four days ago and, while the automated response email told me to expect a reply within 24 hours, I still have not received a reply. If I tried to open it back up again it would say "Waiting for SDK Initialization" and then it would crash. But what wasn't usual is that when I clicked on "Home" to try to change back the colors Dragon Center crashed. I have an MPG X570 Gaming Plus motherboard and when I unplugged my keyboard for cleaning while my PC was on (keyboard itself from a micro USB connector) and plugged it back in once I was done MSI turned my keyboard red, as usual.
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